An MES solution based on a generic core model had been deployed on the site. In practice, this solution had major malfunctions and did not meet the actual constraints of the manufacturing process, making its operation complex and unreliable.

B2C Engineering stepped in to conduct a comprehensive audit of the infrastructure and MES solution in order to identify functional and technical discrepancies, understand the root causes and prioritise the actions to be taken.

Analysis of data flows, from PLCs to third-party systems, enabled critical issues to be corrected and priority functions to be made more reliable, in particular the reporting of material consumption.

At the end of the intervention, the solution was stabilised and production data became usable again. The client now has a reliable MES platform, ready to be enhanced, with support provided via a 24/7 SLA support service guaranteeing production continuity.

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