Breaking Down Industrial Expertise Silos to Tackle Project Complexity
An industrial project rarely relies on a single type of expertise.
That is what Jean-Christophe Bulon, co-founder of B2C Group, points out in the article « Décloisonner les expertises pour répondre à la complexité industrielle » (“Breaking down expertise silos to tackle industrial complexity”), published on 17 September 2026 in the Innovation & Compétitivité special report, a partnership between Mediaplanet Belgium and Trends-Tendances, featured in the magazine and on the Planet Business digital portal. The article itself is published in French.
Automation, industrial IT, OT (Operational Technology) cybersecurity, robotics, industrial electricity, MES (Manufacturing Execution System): on the ground, these areas of expertise regularly intersect within the same project.
“Our main strength lies in our ability to bring together varied expertise within a single solution […].” — Jean-Christophe Bulon, Co-founder B2C Group.
Expertise That Needs to Work Together
Production sites today rely on increasingly interconnected architectures. A PLC communicates with a supervision system, which in turn exchanges data with production management tools.
This interconnection brings together fields that were long handled separately: automation, industrial IT, networks, cybersecurity, and production management.
For manufacturers, this means better information flow between the different areas of expertise involved in the same project.
OT cybersecurity is a good example.
Protecting a production environment requires understanding its equipment, networks, supervision systems, and the constraints specific to the industrial process. It cannot be addressed in isolation from the rest of the architecture.
“[…] being a good technician isn’t enough; you need to understand the client’s industrial process […],” Jean-Christophe notes in the article.
A Complementary Approach at the Heart of B2C Group
This commitment to combining different areas of expertise has also shaped the structure of B2C Group ever since the creation of B2C Engineering in 2014.
B2C Engineering works across 6 areas:
- Industrial electricity,
- Automation,
- Industrial IT,
- Robotics,
- MES,
- OT cybersecurity.
B2C Consulting, in turn, supports manufacturers through technical consulting, with specialists working directly alongside teams and on projects.
Two entities, different areas of expertise, but one shared reality: on an industrial project, technical needs rarely stop at the boundary of a single discipline.
Tackling the Complexity of Industrial Projects
For a plant operator, this complementary structure makes it possible to draw on the right skills at each stage of a project.
An automation project may call for work across industrial systems, networks, supervision, cybersecurity, or team support. Depending on the context, several of these areas of expertise can come into play together.
This cross-disciplinary approach is the common thread running through this article in the Innovation & Compétitivité special report.
The full article, in French, is available in the Trends-Tendances magazine and online on Planet Business.
To find out more, visit our Who Are We page (B2C Engineering) or discover B2C Consulting.